For any reason, the customer can return the items purchased on marcoric.com within 14 days of receipt of the goods.
marcoric.com does not offer the exchange service, it is only possible to return the items and place a new order online.

COST OF RETURN

Italy: € 10
Europe: € 20
Switzerland: € 30
Use: € 50
United Kingdom: € 50
Rest of the world: € 50

All customs duties are charged to the customer.



REQUEST YOUR RETURN HERE (marcoric68@libero.it)

The return request must be made by e-mail and must contain:
- First name
- Last name
- Email
- Order number
- The product to be returned
- Reason (not mandatory)

If the request is accepted, the customer will receive a return authorization email with the instructions to follow.
If the request is rejected, the customer is not authorized to return the goods.
Goods returned without authorization will not be considered.

All products must be returned in the same condition in which they were originally sent, including labels, tags, belts, packaging, certificates of authenticity and free merchandise received through the promotion (if any).

Returns damaged, stained, washed or altered are not accepted, the goods must only be tested and not used outside.
All products must therefore be in perfect condition and meet our quality standards.

We do not accept returns of items with transport damage, customized items, sealed items unsuitable for hygienic or health reasons opened after delivery, items purchased outside visionofsuper.com

To remain adequately protected during transport, it is mandatory to ship the items in their original packaging, it is also recommended to use a second box / protective wrapping outside the original one to ensure greater protection during transport.

Upon arrival at the warehouse, the product will be examined.
If the goods have defects attributable to visionofsuper.com, the refund is full.
If the goods have defects attributable to the customer, the reimbursement is calculated based on the problems caused to the goods.
Shipping costs for goods that do not comply with the requests are charged to the customer.

If the product complies with the requests, the customer receives a refund for the returned items within 14 days from the date on which the customer exercised the right of withdrawal, with a credit on the payment method used.

marcoric.com reserves the right to withhold the refund until receipt of the products subject to the right of withdrawal.

Refunds can take up to 10 business days to appear on a customer's statement, depending on the bank.